If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it.
Apple will never ask you to reveal personal information in an email. Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information. 
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:. Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required. Illegally obtained software is almost certain to contain malware. Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Without exception, they will do the opposite. Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Follow these few simple principles, most of which are equally applicable to any computing platform: To use your Mac properly, just use your head. Keep it that way with software updates from Apple. OS X already includes everything it needs to protect itself from viruses and malware. They are all scams with one and only one purpose - to take your money, which is the only thing they do well. Do not install any program claiming to "clean" your Mac unless you want real problems. The advertisement for "CleanMyMac" should be dismissed with extreme prejudice, as should all such ads. Let your Mac work as it was designed to work, without burdening it with worthless trash. Like most "anti-virus" programs, it's junk. It also caused intermittent system unresponsiveness, and a popular benchmarking app (a crude but quantitative tool) recorded a 10% reduction in overall system performance. It found hundreds of problems including "decompression bombs" corrupted archives, "too big to be processed" and "unknown errors". on a brand new Mac containing nothing other than one minimally configured User account. I installed Avast "free antivirus" version 2014. 
Has anybody installed avast, the free version? When I click on download, a site comes up that is called clean my mac.
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